These terms of service (hereinafter referred to as “Terms”) shall constitute a binding agreement between the Customer and OCM Alinkos Group Limited, a company registered under FINTRAC – M23269460 as a Money Services Business (MSB) with registration number 1508126-2, located at 357 King St W, Toronto ON M5V 0S7, Canada (hereinafter referred to as “Alinkos Pay”), and the Customer, being any legal person or entity either accessing an account via Alinkos Pay’s services, including any subdomain of its website, via API, or having signed an Order Form with Alinkos Pay (hereinafter referred to as “Customer”).
The Customer and Alinkos Pay shall collectively be referred to as “Parties” and individually as “Party.”
Accounts: both Payment Account and Crypto Account
Conversion Fees: A charge applicable when the Customer uses Alinkos Pay‘s platform to convert between supported currencies, between currencies and crypto assets, or between supported crypto assets. This fee is integrated into the conversion rate provided during the transaction and is in accordance with the rates specified in Alinkos Pay‘s Price List.
Crypto Account: An account provided by Alinkos Pay that is exclusively designated for the storage and management of crypto assets and digital assets. This account allows users to store, trade, and manage various types of crypto assets as per Alinkos Pay‘s offer. This account is used to provide the “Alinkos Wallet” services.
Crypto Asset(s): Digital assets and crypto assets offered by Alinkos Pay. This category may include crypto assets, E-Money tokens, and Asset Referenced Tokens (so-called stablecoins). Crypto Assets can be stored, traded, or transacted using a Crypto Account.
Currency(/ies): Fiat currencies as per Alinkos Pay‘s offer.
Customer: Any individual or entity that uses, accesses, or subscribes to the Service, whether directly or through authorized representatives.
Funds: Fiat currencies held in a Payment Account within Alinkos Pay.
IP: All intellectual property rights, including, without limitation, copyrights, trademarks, service marks, trade names, trade dress, logos, domain names, patents, know-how, database rights, and any other intellectual property rights, whether registered or unregistered, as well as all related applications, renewals, and extensions, that are owned by or licensed to Alinkos Pay, the Customer, or any third party and that may be used in connection with the Service.
Alinkos Trade: The service provided by Alinkos Pay that enables the Customer to convert between supported fiat currencies and crypto assets. This includes facilitating the exchange of one currency for another, as well as converting between currencies and crypto assets or between different crypto assets, subject to any applicable fees, rates, and conditions as specified by Alinkos Pay.
Alinkos Wallet: The crypto custody and storage service provided by Alinkos Pay, allowing the Customer to securely store, manage, deposit, and withdraw supported crypto assets. The Alinkos Wallet operates through segregated vault infrastructure and adheres to applicable regulatory standards, ensuring that the Customer’s crypto assets remain secure, individually allocated, and accessible in their Crypto Account.
Order Form: Any document, form, or online submission process that outlines the specific terms of the Customer’s engagement with Alinkos Pay‘s Services, including, but not limited to, pricing, product or service details, subscription periods, payment terms, and any applicable volume or usage limitations, which, upon acceptance by both the Customer and Alinkos Pay, becomes incorporated into and governed by the terms and conditions of these Terms.
Payment Account: An account provided by Alinkos Pay that is exclusively designed for the storage and management of fiat currencies as per Alinkos Pay‘s offer. This account enables the Customer to perform transactions and payments using traditional fiat money.
Payment Initiation Service Provider: A payment service provider authorized to initiate payments on behalf of users, focusing on payment orders from accounts held at other payment service providers.
Payment Institution: A legal entity that has been granted authorization under the applicable regulatory framework to provide and execute payment services. Such an institution is permitted to engage in activities set out as payment services and is subject to supervision, registration, and compliance obligations, ensuring the safe and efficient provision of payment-related functionalities to its users.
Platform: The online interface through which the Customer can access and use Alinkos Pay‘s Services. This includes both the user-facing components and underlying infrastructure that support account management, transactions, data retrieval, and any other functionalities made available by Alinkos Pay.
Price List: A document outlining the charges, fees, and costs associated with the various services offered by Alinkos Pay, specifying the pricing structure for different transactions. The Price List is shared with the Customer as part of the onboarding process.
Secret: Refers to the confidential, non-public string of characters associated with an API Key that is issued to the Customer upon approval of their API access. This Secret, when used together with the API Key, serves as a secure authentication credential that enables the Customer to access and interact with Alinkos Pay‘s API Services. The Customer is responsible for safeguarding the Secret at all times to prevent unauthorized access or misuse of the API Services.
Terms: Refers to these terms of service, including all policies, documents, appendices, Price Lists, additional terms, and any modifications, amendments, or updates made from time to time, which collectively form a binding agreement between the Customer and Alinkos Pay governing the Customer’s use of and access to the Services.
Transactions: Refer to a wide range of financial activities and exchanges involving the transfer, exchange, or movement of funds or crypto assets, such as payments, transfers, conversions, purchases, sales, or any other financial interactions that involve the exchange of value between parties. Transactions may occur within various financial systems, such as traditional fiat-based systems or blockchain-based networks, and can involve a diverse set of assets and instruments, each subject to its unique terms and conditions.
Transportation Fees: Refers to the costs incurred when transferring crypto assets from one wallet or address to another within a blockchain network. The magnitude of transportation fees is subject to dynamic factors, including network congestion, transaction size, and the priority assigned to the transaction by the sender. The Customer must be aware of the fluctuating nature of transportation fees, independent of Alinkos Pay, which can vary due to network conditions and market demand.
User or Users: Term referring to physical persons logging into the Alinkos Pay Platform.
2.1. Alinkos Pay is a Canadian Money Services Business (MSB), registered under FINTRAC (registration number 1508126-2) and compliant with applicable Canadian laws and regulations. The Customer may at any time contact Alinkos Pay via email at support@alinkos.ca.
2.2. The Customer wishes to open an account provided by Alinkos Pay (the “Payment Account”) and/or (the “Crypto Account”). Customers can access their accounts through a secure web interface or via API. Access requires multi-factor authentication, including passwords and time-based one-time passwords (2FA).
2.3. The Customer wishes to receive, transfer, convert, and perform payments (the “Service”) through the Payment Account or Crypto Account and wishes to assign Alinkos Pay the act of procurement related to the Service.
2.4. By signing up to use an account through Alinkos Pay or signing an Order Form, the Customer agrees that they have read, understood, and accepted all the terms of service contained in these Terms.
2.5. At any time during the contractual relationship, the Customer can download the Terms upon request from the Alinkos Pay website.
2.6. These Terms are concluded in English. The Customer may use English in communications with Alinkos Pay; however, Alinkos Pay reserves the right to respond to requests in English.
2.7. These Terms may be amended. In the case of amendments unfavorable to the Customer, Alinkos Pay will notify the Customer via email, providing a 2 (two) months’ notice unless dictated otherwise by law or a Supervisory Authority. The amendments shall be deemed accepted by the Customer at the end of the notice period. Changes in the exchange rate may take effect immediately when based on the reference exchange rate. Should the Customer notify its inability to accept the amendments, these Terms may be terminated by the Customer according to Section 11.5.
2.8. Relevant communications and changes will be communicated by Alinkos Pay to the Customer as soon as possible via email. Minor communications, such as unplanned temporary unavailability of a service or feature, or the launch of a new feature, may be communicated via a notification banner on the Alinkos Pay Platform.
2.9. These Terms remain in effect indefinitely until either Party initiates termination as outlined in Section
3.1. Alinkos Pay provides Payment Services, enabling the Customer to open a Payment Account to initiate and receive fund transfers to and from third parties directly related to end-customer payments. Information about the use of Payment Services can be found in Appendix I.
3.2. Alinkos Pay provides Alinkos Wallet/Custody services to deposit, withdraw, and store crypto assets to and from other self-hosted wallets.
The Alinkos Wallet and Custody services are subject to the Alinkos Pay Crypto Custody Policy, which is available on our website and upon request. Information about the use of Wallet/Custody Services can be found in Appendix II.
3.3. Alinkos Pay provides Alinkos Trade to enable conversions between supported currencies and crypto assets.
3.4. Alinkos Pay may, subject to Section 6 below, as part of the Services, provide API Services to enable the Customer to view, initiate, and/or authorize transactions from its accounts with Alinkos Pay.
3.5. Alinkos Pay may also make other services available to the Customer. Where appropriate, these services will be provided under separate terms of service or by updating these Terms.
3.6. Alinkos Pay does not provide fiat deposit accounts, and the fiat Payment Account is not allowed to be used as such. This means that the purpose of all transactions going into the Payment Account must be payments and not deposit/storage of funds. This restriction does not apply to crypto funds in the Alinkos Wallet.
4.1. The Customer is responsible for periodically checking Alinkos Pay‘s company website to review the current version of the Terms.
4.2. The Customer must take all necessary steps and apply all necessary measures to anticipate, stop, and prevent any misuse of the accounts and any other services the Customer has access to. The Customer must comply with all reasonable instructions Alinkos Pay may issue regarding how to keep their accounts safe.
4.3. If the Customer is obligated to collect and verify identification documentation on all its customers in accordance with national anti-money laundering regulations, the Customer’s compliance program needs to be approved by Alinkos Pay prior to onboarding.
4.4. The Customer accepts to truthfully answer all compliance inquiries made by Alinkos Pay, as Alinkos Pay is a regulated entity and is subject to Canadian anti-money laundering laws and regulations. Failure to provide adequate replies or requested documentation (e.g., ID on owners or proof of source of funds) may, at Alinkos Pay‘s sole discretion, be considered a breach of these Terms and allow Alinkos Pay to terminate the Terms without further notice.
4.5. Crypto assets are subject to various risks, including price volatility, theft, hacking, fraud, regulatory scrutiny, and potential operational issues. By using Alinkos Wallet and Alinkos Trade, the Customer acknowledges these risks and agrees that Alinkos Pay holds no responsibility for any losses or damages incurred, except in cases of Alinkos Pay‘s gross negligence directly causing such losses.
4.6. Alinkos Pay does not provide any financial, investment, legal, or tax advice. It is the Customer’s responsibility to consult with appropriate professionals. The Customer is responsible for determining and handling any taxes related to their use of Alinkos Pay‘s software and services (“Taxes”). This includes assessing, paying, and withholding Taxes as required. The Customer is solely responsible for accurately reporting and remitting the correct Taxes to the relevant tax authority. Alinkos Pay is not obligated to determine, calculate, collect, report, or remit any Taxes arising from transactions.
4.7. By using the Service, the Customer confirms responsibility for securing the required licenses and registrations, ensuring compliance with relevant laws. Alinkos Pay reserves the right to block payments in certain jurisdictions until the Customer presents valid compliance documents. The Customer is liable for any legal obligations and must indemnify Alinkos Pay against claims, damages, or costs, including attorneys’ fees, arising from non-compliance. This includes covering all legal expenses related to unauthorized activities connected with our services.
4.8. The Customer is responsible for protecting its hardware, software, data, and other material from viruses, malware, and other internet security risks. Alinkos Pay has no liability for any damages or losses that may occur as a result of the Customer’s lack of such protection.
4.9. It is the Customer’s responsibility to ensure the security and confidentiality of all login and access credentials to Alinkos Pay‘s Platform at all times and to take all necessary precautions to prevent unauthorized access, use, or disclosure of the credentials. This covers user passwords, multi-factor authentication, API Key, Secret, and any other means of access to Alinkos Pay‘s Platform. Alinkos Pay has no liability for any damages or losses that may occur as a result of the Customer’s failure to properly secure and safeguard credentials. The Customer has the sole responsibility for any consequences that may arise from the loss or misuse of any password, multi-factor authentication, API Key, Secret, and/or other credentials and releases Alinkos Pay from any liability in this regard.
4.10. The Customer is responsible for ensuring that Users only use the Platform, and API Services if applicable, in accordance with the Customer’s instructions and the Terms. The Customer is responsible for all Users and all actions taken by such Users.
4.11. Alinkos Pay is dedicated to maintaining a high standard of data protection, information security, and accuracy in its services and assumes liability in accordance with applicable regulations. Alinkos Pay will be liable for any loss of Customer funds or access to those funds resulting from incidents attributable to Alinkos Pay, such as system malfunctions, security breaches, or Platform maintenance. Liability is capped at the market value of the affected crypto assets at the time of the loss. However, Alinkos Pay is not liable for losses stemming from events beyond its control, such as blockchain-related issues outside of Alinkos Pay‘s direct influence. Additionally, Alinkos Pay will not be responsible for any missed opportunities or potential income loss due to account unavailability or Service disruptions.
4.12. Once the Customer creates their Alinkos Pay Account, the Customer is responsible for all activities performed. It is the Customer’s responsibility to safeguard their password and monitor any activity that occurs with the use of their password and/or account. The Customer is obliged to immediately notify Alinkos Pay via email at support@alinkos.ca if the Customer suspects any misuse, security breaches, or threats, caused by the Customer or other parties, including unauthorized transactions initiated by a Payment Initiation Service Provider. Alinkos Pay cannot be held responsible or liable for losses or damages related to account settings, or security breaches caused by the Customer.
4.13. The responsibility falls on the Customer to ensure the correctness of the recipient account information provided for the transfer of funds or crypto assets. If incorrect payment details have been provided, the payment or transfer may be delayed or credited to the wrong account/wallet. Alinkos Pay shall not be held liable for any losses incurred by the Customer due to entering erroneous account information.
4.14. Alinkos Pay‘s liability for direct damages shall always be limited to the refund of any actual effective losses incurred by the Customer, plus the sum of the fees paid to Alinkos Pay under this engagement during the six (6) months preceding the breach of these Terms.
4.15. The Customer’s purchase of goods, services, digital content, or otherwise from a third party will at all times be subject to the third party’s terms and conditions. Alinkos Pay shall in no way be liable for the actions or inactions of the third party.
5.1.1. Alinkos Pay will provide the Customer with access to a Payment Account through Alinkos Pay‘s financial partner(s).
5.1.2. The Payment Account allows the Customer to hold and transfer funds as described above. In general, Alinkos Pay will combine the balance of the Customer’s Payment Account with other Customers’ balances and either hold those funds in a custodial safeguarding account at a bank or invest those funds in accordance with Canadian regulations on safeguarding of Customer funds. Alinkos Pay owns the interest or other earnings on these investments. Pooled Customer funds are held apart from Alinkos Pay‘s corporate funds, and Alinkos Pay will neither use these funds for its operating expenses nor for any other corporate purposes.
5.1.3. The Customer’s account contains the balance of funds available for payments. When the Customer uses the Service to pay a third party, the Customer instructs Alinkos Pay to transfer the funds from the Customer’s account to the recipient’s account (i.e., the account for the third party). The Customer needs to have enough balance to cover the amount of any payment initiated and the transaction fees owed to Alinkos Pay at the time of the payment.
5.2.1. If the Customer uses the Service to convert one currency into another, the conversion rate provided during the conversion includes the FX Currency Conversion Fee referred to in the Price List. The conversion rate is continuously updated, and the final rate applied during conversion is determined after the Customer has decided to execute the conversion.
5.2.2. The Customer can use the Service to convert between supported currencies and crypto assets. The conversion rate provided during order execution includes the Crypto Asset Conversion Fee referred to in the Price List. This fee encompasses Alinkos Pay‘s earnings and liquidity costs. The conversion rate is continuously updated, and the final rate used for conversion is determined after the Customer confirms the execution of the order.
Due to price volatility preceding order execution, the final rate might differ from the initially presented conversion rate. Alinkos Pay initiates the conversion once the supported currency or crypto asset arrives at the execution venue. This process may take several days when converting currency to crypto assets due to bank transfer waiting times. Selling crypto assets typically results in faster conversions due to quicker blockchain transactions, but it is important to note that it might still take several days for fiat funds to reflect in the Customer’s Payment Account at Alinkos Pay.
If the currency or crypto asset does not arrive at Alinkos Pay‘s designated liquidity venue within 144 hours (6 days), Alinkos Pay reserves the right to refund and cancel the conversion.
Additionally, upon conversion, there will be a deduction to cover estimated Crypto Asset Transportation Fees between Alinkos Pay and the liquidity venue, as well as blockchain network fees. Variations in the transportation fee component are expected due to the constantly fluctuating blockchain network fees and their price volatility. The final amount depends on both the actual conversion timing and applicable Transportation Fees.
Further limitations beyond Alinkos Pay‘s control may apply. For instance, selling an ERC-20 token like USDC requires a sufficient balance of ETH to cover the movement of USDC from the Customer’s Crypto Account before a conversion can proceed.
5.3.1. Alinkos Pay custodies the crypto asset balance of a Customer’s Crypto Account within a segregated wallet infrastructure provided through Alinkos Pay‘s custody partner. This ensures the assets are stored separately from Alinkos Pay‘s operational assets and from the assets of other Customers.
5.3.2. The Customer’s Crypto Account reflects the total amount of crypto assets held within the Customer’s Crypto Account. Funds and crypto assets in transit after an Alinkos Trade conversion or otherwise outside of the segregated wallet infrastructure are not in Alinkos Pay‘s custody. Incoming transfers will be credited to the account(s) only after sufficient blockchain confirmations. The Customer can consult their active balance via API or UI.
5.3.3. Alinkos Pay reserves the right to restrict transactions into or out of the Crypto Account.
6.1. Alinkos Pay reserves the right to restrict transactions into or out of the Customer’s Accounts.
6.2. The Customer authorizes Alinkos Pay to act in accordance with any instructions on their behalf and credit or debit their Accounts accordingly.
6.3. Only sums credited to the Customer’s Accounts shall be treated as available for payments initiated by the Customer. Alinkos Pay will not act on an instruction from the Customer if there are not sufficient funds in the relevant Accounts to carry out the requested transactions. Any incoming payment shall be credited to the Customer’s relevant Accounts.
6.4. Alinkos Pay has the right to monitor the Customer’s transactions, account balance, and general use of their Accounts to ensure compliance with Alinkos Pay‘s Terms of Service and to detect and prevent financial crimes, including money laundering, terrorist financing, and market abuse. This monitoring is conducted to ensure Alinkos Pay complies with regulatory requirements as a Money Services Business (MSB).
7.1. Alinkos Pay may need to suspend the Service to address technical changes, conduct regular Platform maintenance, comply with orders from supervisory authorities or law enforcement, or update the Service to reflect and comply with changes in relevant laws and regulatory requirements to which Alinkos Pay is subject or has voluntarily decided to comply with.
8.1. The Services and all content included in or made available through the Services, including but not limited to copyrights, trademarks, patents, service marks, domain names, trade names, design rights, software code, icons, logos, characters, layouts, know-how, trade secrets, buttons, color schemes, graphics, and other intellectual property rights (“IP”), are the property of Alinkos Pay, its affiliates, or its licensors and are protected by local and international intellectual property laws and treaties.
8.2. Subject to these Terms, Alinkos Pay hereby grants the Customer a limited license to use the Alinkos Pay Platform solely for the purposes stated in these Terms.
8.3. The use of the Services does not grant the Customer any intellectual property rights other than those explicitly granted under these Terms.
8.4. Nothing contained on Alinkos Pay‘s website or in any communications to the Customer shall be construed as granting, by implication or otherwise, any license or right to use any IP without prior written consent from Alinkos Pay.
8.5. Customers are prohibited from copying, distributing, modifying, reverse engineering, or creating derivative works of any part of the Services or associated intellectual property without prior authorization from Alinkos Pay.
8.6. Any unauthorized use of Alinkos Pay‘s IP may result in suspension of Services and potential legal action, including claims for damages.
8.7. The Customer agrees to respect all IP rights of Alinkos Pay, its affiliates, and licensors, and not to infringe upon or attempt to claim ownership of any IP related to the Services.
8.8. Alinkos Pay reserves all rights not explicitly granted under these Terms, including the right to take legal action against any unauthorized use or infringement of its intellectual property.
9.1. The Customer shall pay the Fees for the Services in accordance with the Price List as agreed between Alinkos Pay and the Customer. This Price List excludes any intermediary bank and blockchain fees that may be incurred during payment processing. The Customer assumes responsibility for these fees and acknowledges that Alinkos Pay is not liable for any charges imposed by other banks or blockchains as part of transactions.
9.2. In the case of a payment reversal, the Fees will not be refunded.
9.3. The Customer agrees to authorize Alinkos Pay to withdraw one-off and monthly Fees as per the direct debit authorization signed within the Contract.
9.4. In the case of insufficient balance to cover the Fees due to Alinkos Pay, late payments are subject to interest in accordance with the applicable laws of Canada.
9.5. Any failure by the Customer to comply with the terms of the Contract, including payment obligations, may result in legal action, and the dispute will be governed by and subject to the laws of Canada.
10.1. The policy applied to data protection is set out in the Privacy Policy available on the Alinkos Pay website.
10.2. Alinkos Pay may be required to disclose Customer data to third parties, including but not limited to law enforcement, Canadian regulatory authorities, auditors, or affiliated group companies. This includes all information provided during the compliance and onboarding process, such as name, address, account number, or wallet details. It may also include sharing information with banks involved in transactions, operators of payment and communication systems, or other relevant parties.
By using the Account and the Service, the Customer authorizes Alinkos Pay to disclose necessary data, as well as any associated information, to third parties and group companies when legally required.
11.1. Alinkos Pay may:
(a) suspend, restrict, or terminate the Customer’s access to any or all of the Services, and/or
(b) deactivate or cancel their Account if:
11.2. Alinkos Pay may terminate the Customer’s access to any or all of the Services, cancel the Customer’s Account(s), and offboard the Customer from the Alinkos Pay Platform following warnings from Alinkos Pay in cases of activities incongruent with the Terms of Service, including but not limited to using the account for deposit purposes.
11.3. Further, Alinkos Pay reserves the right, at its discretion, to unilaterally block, suspend, and/or terminate the Customer’s use of the Services, either temporarily or permanently, in the following circumstances:
11.4. The Customer acknowledges that Alinkos Pay’s decision to take certain actions, including limiting access to, suspending, or closing the Customer’s account, may be based on confidential criteria essential to Alinkos Pay’s risk management and security protocols. Where legally possible, Alinkos Pay will provide the Customer with notice prior to such action and an explanation. However, Alinkos Pay is under no obligation to do so and may be prohibited by court order, law enforcement, or other legal requirements.
11.5. Alinkos Pay will not be liable to the Customer for any losses incurred in connection with the closure of Services or suspension of Accounts.
11.6. If the Customer believes the reasons for a suspension no longer exist and Alinkos Pay has not yet reinstated access to the suspended Service, the Customer may notify Alinkos Pay via email at support@alinkos.ca.
11.7. The Customer may request termination and Account closure at any time. Alinkos Pay will proceed with the closure of the Accounts at the end of the month, considering operational requirements, without causing unnecessary delays.
12.1. In accordance with applicable Canadian laws, it is agreed by the Parties that certain provisions intended for consumer protection (B2C relationships) shall not apply to the Services provided by Alinkos Pay to the Customer. These exclusions pertain primarily to consumer protection measures designed for private individuals and include requirements related to pre-contractual and ongoing information disclosures, as well as specific rights related to payment transactions and dispute resolution for unauthorized or disputed transactions.
12.2. By agreeing to exclude these specific provisions, the Customer acknowledges and agrees that these consumer-oriented safeguards do not apply to their contractual relationship with Alinkos Pay, as the Customer is considered a business entity rather than a consumer.
13.1. If an Event of Default, as listed below, occurs, unless otherwise prescribed by applicable law, Alinkos Pay may close the Customer’s Accounts at its absolute discretion, providing a standard notice period of one month. This notice may be waived in cases of serious breaches of applicable regulations, or by order of a supervisory authority, regulator, or in extreme circumstances.
13.3. Under such conditions, Alinkos Pay will freeze the Customer’s account and take actions as required by applicable law.
13.4.1. Alinkos Pay shall not be liable for any economic loss, delay, discontinued service, or failure in performance to the extent such loss, delay, discontinuity, or failure is caused by fire, flood, explosion, war, strike, embargo, governmental requirements, civil or military authority, data trespass, denial-of-service (DoS) attack, pandemics, unlawful action by the Customer, or any other cause beyond Alinkos Pay’s reasonable control.
14.1. Alinkos Pay does not endorse in any way the Customer’s products or services, and Customers may not use Alinkos Pay‘s name, logo, trademarks, copyrights, or any other intellectual property or business secrets without prior written approval from Alinkos Pay.
15.1. If any provision in these Terms is held to be invalid or unenforceable, these Terms, including the remaining provisions, will remain in full force and effect as if such invalid or unenforceable provisions had never been included.
15.2. Alinkos Pay may modify, suspend, or discontinue, temporarily or permanently, all or any part of its Services with or without notice. Alinkos Pay reserves the discretionary right, at any time and for any reason, to discontinue, redesign, modify, enhance, change, augment, expand, reduce, or patch the software, the Alinkos Pay Platform, and/or the Services. This includes, without limitation, changes to structure, specifications, “look and feel,” navigation, features, UX, UI, embedded functionalities, and other elements of the software and/or Services or any part thereof.
In the case of major changes, such as the suspension or discontinuity of a major feature, Alinkos Pay will, to the best of its ability and unless the change is the result of a supervisory request or aimed at ensuring compliance with applicable laws, provide at least one week’s notice. The Customer agrees that Alinkos Pay will not be liable to the Customer’s clients or any third party (on whose behalf the Customer may be acting) for any missed opportunities resulting from modification, suspension, or discontinuity of all or any part of its Services.
15.3. The failure of a Party to exercise any right, power, or remedy provided under these Terms shall not constitute a waiver by such Party of its right to exercise any such or other right, power, or remedy.
16.1. These Terms shall be governed by and construed in accordance with the laws of Canada, excluding its choice of law rules.
16.2. Any dispute arising out of or in connection with these Terms, including any disputes regarding the existence, validity, implementation, or termination thereof, shall be settled by the ordinary courts in Canada, with the courts of Ontario as the chosen venue.
16.3. Prior to any legal action, the Customer should seek resolution of the dispute by submitting a complaint to Alinkos Pay in accordance with its complaints policy.
17.1. The domain alinkospay.com represents the official website of Alinkos Pay, providing information about the company, its services, and related resources.
17.2. The domain alinkospay.app is used exclusively for accessing the Alinkos Pay banking application, allowing Customers to manage their accounts, conduct transactions, and access other platform features.
17.3. Customers are advised to use only the official domains listed above to ensure the security and authenticity of their interactions with Alinkos Pay.
This document, including all texts, terms, conditions, descriptions, trademarks, trade names, content, and elements associated with the services of Alinkos Pay, is protected under international intellectual property and copyright laws.
Alinkos Pay is a registered trademark of OCM Alinkos Group Limited, registered under FINTRAC as a Money Services Business (MSB) with registration numbers M23269460 and 1508126-2, located at 357 King St W, Toronto, ON M5V 0S7, Canada.
Any reproduction, copying, modification, distribution, publication, reverse engineering, or any other use of the texts, graphics, logos, designs, or elements included in this document is strictly prohibited without prior written consent from Alinkos Pay.
The use of the content in this document is subject to the terms and conditions outlined herein. Alinkos Pay is not responsible for any damages or losses arising from the misuse of this material or its services.
For inquiries or to request authorization to use the content of this document, please contact us at support@alinkos.ca.
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